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Data Center 2 Scheduled Maintenance

The hosted data center managers had informed us they are going to be doing work on their core network infrastructure. During this maintenance window data center staff will be performing software upgrades. Date: Monday, 9 July 2012 Window Start Time: 01:00UTC There will be 30-60 minutes loss of connectivity. Note that the timing is set [...]

2019-05-22T10:13:07+00:00July 6th, 2012|Comments Off on Data Center 2 Scheduled Maintenance

Data centers scheduled maintenance

Saturday, June 23rd 11:00 UTC update: Maintenance completed. On Saturday June 23rd 2012, at 09:00am UTC we will be performing maintenance work on all data centers. The work time window is up to 2 hours. However, we are expecting actual downtime of each data center to be much less, few minutes only, during these 2 [...]

2019-05-22T10:13:14+00:00June 17th, 2012|Comments Off on Data centers scheduled maintenance

Data centers scheduled maintenance

Saturday June 2, 2012 11:00am UTC update - work completed successfully. On Saturday June 2nd 2012, at 09:00am UTC we will be performing maintenance work on all data centers. The service might be unavailable for up to 2 hours. However, we are expecting downtime to be less, and will work to minimize it of course. [...]

2019-05-22T10:13:22+00:00May 29th, 2012|Comments Off on Data centers scheduled maintenance

Data Center 2 Temporary Unavailable

Update (15:21 UTC) - Data center up and running. Looks like we're having a misunderstanding with our hosting provider... we'll be up and running again in about 15 minutes. Updates will be posted accordingly. We apologize for this temporary inconvenience.

2019-05-22T10:14:01+00:00March 2nd, 2012|Comments Off on Data Center 2 Temporary Unavailable

Data Center 2 Scheduled Maintenance

The hosted data center managers had informed us they are going to be doing work on their core network infrastructure. During this maintenance window data center staff will be performing software upgrades and hardware maintenance on their network. This includes rebooting a router to complete a software upgrade. Date: Saturday, 11 February 2012 Window Start [...]

2019-05-22T10:14:08+00:00February 9th, 2012|Comments Off on Data Center 2 Scheduled Maintenance

Data center 4 scheduled maintenance

Maintenance will be performed by our hosting vendor on Friday, December 30th, between 12:00am and 1:00am EST. This maintenance will include a possible brief outage.

2019-05-22T10:14:16+00:00December 27th, 2011|Comments Off on Data center 4 scheduled maintenance

Suspected network issues in Europe

UPDATE: Our hosting provider informed us that those issues are now resolved. We have been reported of some network issues affecting Data Center 3 and Data Center 5 in Europe. We are not observing any significant packet drops or errors currently, but European customers might experience slowness or lost connections. We are keeping a close [...]

2019-05-22T10:14:23+00:00December 19th, 2011|Comments Off on Suspected network issues in Europe

Trial users data center move

UPDATE: the migration has completed successfully. The measured downtime for our trial users was 3 minutes. On Saturday 17th December 2011, at 10:30am UTC we will be migrating our trial users to a new data center. The trial service might be unavailable for up to 1 hour. However, we are expecting downtime to be substantially [...]

2019-05-22T10:14:30+00:00December 12th, 2011|Comments Off on Trial users data center move

Data Center 2 Connectivity Issues

Update: We have moved the server to another location and it is now up and running. We will seek further clarification from our hosting provider. We are currently investigating an issue connecting to data center 2 (trial servers only) with our hosting provider. We will post updates when more information is available. All other data [...]

2019-05-22T10:14:38+00:00November 14th, 2011|Comments Off on Data Center 2 Connectivity Issues

Data Center 1 Connectivity Issues

Update: Our hosting provider indicated the connectivity issues were caused by a large scale denial-of-service attack targeting another host on the same data center. They have further informed us that they have taken the necessary measures to mitigate the attack and connectivity is now stable again. Update: Connectivity appears to have been restored. We will [...]

2019-05-22T10:26:05+00:00October 8th, 2011|Comments Off on Data Center 1 Connectivity Issues