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Things we’ve learned about customer service and support

Supporting users for over 10 years, and communicating with customers regarding future plans, new features and their needs, has proved challenging but rewarding at the same time. There are many ways to support users of your services and tools. Not only how it’s technically done (online, email-based in our case), but also - and mainly [...]

2019-05-19T09:02:14+00:00February 14th, 2019|Blog, Support|2 Comments

Software Testing Debt Crisis

I’m sure you are familiar with the term Technical debt. We’re all familiar with the ever going debates when designing and programming software - should we do it the ‘right (and long, expensive) way’ or maybe we should take the easier, faster road, which will get us quickly to a working new feature/product but also [...]

2019-05-19T09:02:14+00:00January 22nd, 2019|Blog, Development, Testing|0 Comments

Best, and getting better. Every year.

Season Greetings! So much has happened at Testuff in 2018. It isn't just this long list of enhancements. It's also the work we've done with many of our customers, to make sure they have the solution they need. And it goes further, to the work we've done on our infrastructure, the security measures we've [...]

2019-12-17T06:49:06+00:00December 19th, 2018|Blog, End of year|Comments Off on Best, and getting better. Every year.

Plans, Flexibility and Everything Between Them

My running mate and myself went out, the other day, for a routine run. An early morning run, 10 km in a steady and not-too-fast pace. All was fine, and towards the last 2 km, my friend suggested that since we are 'feeling great', as he put it, it's an opportunity to add 2-3 km [...]

2019-05-19T09:02:14+00:00November 19th, 2018|Blog, Testing|0 Comments

Sailing with Testers (part IV)

In our Sailing with Testers series of posts, we’ve talked about how to choose the relevant items from the long pre-sailing check-list, and the similarities to selecting the right tests to run, out of the full repository. We then explored the different preparations one can consider, in order to be ready for possible problems and [...]

2019-10-15T08:24:03+00:00October 22nd, 2018|Blog, Sailing with Testers|0 Comments

Why Software Testing Was Built for Globalization

Globalization receives a lot of negative PR - especially during political election years. But it’s truly a marvel of human engineering. Case in point is the ordinary, everyday t-shirt. The lifecycle of this modern fashion accessory is a wonder to behold: Cotton is grown in some remote corner of the globe. It’s then cultivated [...]

2019-05-19T09:02:16+00:00June 7th, 2018|Blog, SaaS|0 Comments

Software Testing Tools Challenges in a CICD Environment

Some Thoughts about The DevOps Era Developing and releasing software is a complicated process. Applications now-days are more complex, and deployment infrastructure complexity grows, so are teams working on software projects. Developing, testing, and releasing software quickly and in a consistent way, is therefore more challenging than ever. One way organizations face this challenge is [...]

2019-05-19T09:02:16+00:00May 7th, 2018|Blog, Development, Testing|1 Comment