Published on GetApp.com By Rakesh Sharma on May 24, 2011

For years now, testing has been regarded as a stepchild of during the software development process. After all, developers do the hard work while testers simply log defects. A consequence of this attitude has been that organizations scrimp on test software solutions. I have worked with startups that used rudimentary Office solutions such as Microsoft Word or Excel to log and track software defects. That is why, I was quite interested when I heard about Testuff: an on-demand test management solution.

We will look at Testuff’s interface, functionalities and see how it can be of use to you.

HOW DOES CLOUD TESTING CHANGE THE EQUATION?

Software testing comes with it’s own set of investments and headaches. The biggest of these is that you need to make invest in infrastructure such as servers and proprietary test software. For small organizations, this can be a pretty substantial investment. This is where Testuff comes in. Basically, Testuff is an demand testing solution; it is a suite of products which you can use to log test cases, runs, and defects. Thus, if you are small business software development organization or a startup, you don’t need to invest in costly infrastructure or proprietary software. Instead, you can can be up and running in an on-demand test environment. This means that you can work can use the service as and when you need to test your product or solution.

Interesting premise, isn’t it?

DOES IT MAKE SOFTWARE TESTING MORE DIFFICULT?

It makes software testing pretty easy, actually. As I mentioned earlier, it is an on-demand testing software. This means that you don’t really need to invest in anything and you can be up and running in a few minutes. In addition, it covers all forms testing methodologies from the waterfall model to the agile model.

“The installation of the client takes a few seconds and upgrades are automatically updated,” says Gil Bloom from Testuff. Bloom says customers usually report being able to start working within a day. In addition, a unique selling point for the service is that it enables testers to log video reports. Bloom says the “unique video recorder” is easy because it improves and smoothens communication between testers and developers. It must reduce chances of error and reliance on documentation. Instead, testers can simply create videos to reproduce a defect. Having worked with test teams over the years, I can definitely see the value in that. For one, this means that writing and taking screenshots is out and logging videos is on. One another (lighter note), I wonder if this changes requirements for a position in the Testing team!

Interestingly, because it is a cloud-based solution, Testuff uses a number of ways to communicate defects. This means that besides the solution itself, you can communicate defects via email and Twitter.

The solution integrates well with bug trackers; so, once you can transfer or export data between the two systems.

Bloom says Testuff’s features are comparable to any other on-premise solution. “But, we offer the same features at a fraction of the price and in a much easier and intuitive user interface, helping the user perform better,” says Bloom. He says many customers switched from on-premise solution, reportedly “being tired of the cost and more than that the unnecessary-so-complicated application.”

THE BASICS: WHAT DOES IT LOOK LIKE

According to Bloom, the user interface design focuses on “ease of use” and an “intuitive GUI.” He says the guiding principle was to “not complicate things.” So, the screen consists of a three-panel interface. The left panel has pretty much the overall navigation of the system. The remaining two panels are for test suite links and cases.

The interface is simple, clean and easy-to-use. This means that, instead of the complicated mess that most test management suites are, you get to see only test cases relevant to your project. This is because the solution can be configured to preset permission levels for each user.

The unique video recorder is a standalone video recorder. To operate it, you need to select the recording area and start recording. I found the operations pretty similar to other screen recording tools such as SnagIt. This, I suppose, is a pretty good thing because it means that you don’t really need to know video editing; so much so, for my theory about changing job descriptions!

HOW WELL DOES THE SUPPORT SYSTEM WORK?

They have a pretty extensive support library, which includes an online help guide. “Our support team gets great feedback for being fast and helpful, professionally assisting custmers,” says Bloom. “We have customers telling us they have made their choice for that reason, getting a good impression while trying Testuff.”

However, I think initial support and introductory videos that explain the solution to novice users might be helpful. For example, the videos might help customers who are not familiar with the software development process or who are not aware of the multiple choices involved during this process. In addition to education them about the process, it will also serve a great value add for education about the process.

IS IT FOR YOU?

Definitely. I think the combination of low prices and an integrated test suite is enticing enough for users to migrate from on-premise solutions. Besides cost savings, I think the move will also help eliminate redundancy in your testing process by reducing dependency on support personnel within the organization. However, all this comes with a caveat: you must remember that this solution replaces manual testing only. Automated testing will still be dependent on tools such as Load Runner etc.

Our Verdict

Pros
Great product at an affordable price; removes hassles associated with testing
Cons
More content on support page would be a plus
Rating
9/ 10
overall rating 4/5, ease of use 5/5, features 4.5/5, value 4/5 and ease of deployment 5/5