Support

Leonardo da Vinci said: "Simplicity is the ultimate sophistication". We are trying hard to make Testuff as simple to use as possible, but there are some things that still need explaining. Use our Online-Guide and FAQ page to get more familiar with Testuff many features and options.
You can also visit the Version history page for details about the many monthly enhancements and improvements we've made during the years.

For server and availability information and updates visit our Status page.

Feel free to ask us about anything we missed here and we'll be happy to help out.


Testuff in 5 minutes

QA testing

User registration


Testuff in 5 minutes

  1. Download, install, register, and login. Since Testuff is an on-demand service, you only need to install the Testuff client to get started. If someone else from your company has already registered, please ask him or her to invite you to the company account.
    More about user registration >>
  2. Configure your Testuff settings. Set your environment, bug tracker, add a picture, allow Twitter integration and set your user Details
  3. Create a new test. Enter a project by clicking its link, go to the Tests tab, and click the Add test link at the bottom of the screen. Separate each step with a blank line, and use => for expected results.
    More about writing tests >>
  4. Run the test. Right click the created test and choose Run.
    More about running tests >>
  5. Record a video of the test. First, choose an area to record either using the target icon at the top of the test runner or by selecting a specific area. Don't forget to click the record button to begin recording.
    More about test video recording >>
  6. Report a defect. Either fail one of the steps in the test runner, or use the Report bug link at the top. Fill in all the details in the bug reporter and click Submit bug. The bug will then be exported to your tracker.
    More about reporting defects >>

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QA testing

Plan and manage all QA testing in the company with Testuff. It has been developed to make the testing process as comfortable and simple as possible.

Here is why:

  • Simple Test Organization - Forget about endless directory trees. Tests in Testuff are organized in a very simplistic hierarchy of projects, branches, suites, and tests. It also includes a search to easily find your testing data.
  • Overview Dashboard - Check the latest info about new tests, QA testing results, and defects via the Overview dashboard in Testuff.
  • Quick Test Editing - The Testuff test editor is a simple rich text editor. Each step is separated by a newline character so that you may write and edit tests in lighting speed.
  • Test Cycle Management - Using Testuff test labs you may manage and get the latest status on QA testing cycles plus assign tests to members of your team.
  • Bug Tracker Integration - Testuff automatically exports all defects to your favorite bug tracker. You may continue to manage bugs there and use Testuff for test management.
  • Automation - Testuff also allows you to plan automation execution and store its results. Automation results are reported via simple POST requests to the Testuff server.
  • Export to Excel - Share the testing information with your colleagues by exporting the Testuff data to Excel. It includes all tests, labs, and testing results.

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User registration

How do I register a new Testuff account for my company?

  1. Download Testuff.
  2. Install Testuff. Since it's an on-demand service, you only need to install the client. We take care of all server maintenance and security.
  3. Run Testuff.
  4. Register your account. Under the Register heading, input your name, email, and company name. The email address must be valid since we send your login information there.
  5. Check your email for a message from us with your login information. If the email was flagged as spam and ended up in your junk folder, please unmark it as spam.

How do I join an existing company account?

If someone else from your company already registered an account, ask him or her to invite you to join the account. Information how to do so is available in the user management help section.

I've forgotten my password! What should I do?

In the Testuff login screen, enter your email and click the Forgot your password? link. A new email will be sent with a random password. It's highly recommended to login in to Testuff and change that password as soon as possible.

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