Testuff with JIRA

How does Testuff integrate with JIRA?

Although Testuff is a hosted service it can automatically send every reported defect to your JIRA account. You can run your manual tests with Testuff and continue to use JIRA for bug tracking.

The integration is done by the desktop client. Therefore, it should work also if you host JIRA on an internal server. Our server doesn't need to access your bug tracker server and you don't need to change anything in your security or firewall configuration to make it work.

How do I configure JIRA with Testuff?

In Testuff, go to Settings > Bug Tracker.
Choose JIRA from the bug trackers combo box.
Fill in the JIRA server address in the URL field. This should be the JIRA URL, omitting any file names that may appear after the last slash.
Set the Default Project. Defects exported from Testuff projects that do not have a custom JIRA project will be exported using this project name.
Click the Set my JIRA user link and input your JIRA username and password. Defects opened by you in Testuff will be submitted to JIRA using these credentials.
You may click the Create a sample bug report link to make sure Testuff can create bug reports in JIRA. If all goes well the new bug report should be displayed.
Don't forget to click OK to save the settings.

Can I associate a custom JIRA project to a Testuff project?

Yep. If you wish to export defects from a certain Testuff project to a certain JIRA project, follow the instructions below. Projects that do not have a custom JIRA project set to them will use the default one from the general settings.

Go to the home screen via the house icon at the top left.
Click the Manage projects link and select a project by clicking on the Edit link next to it.
Under General tab, fill in the JIRA project for this Testuff project.
Click OK to save the settings.

The integration doesn't work, what should I do?

Make sure your JIRA server accepts remote API calls. Login to the JIRA web interface and perform the following:

Click the Administration link in the top bar.
Choose General Configuration on the left side.
Go to the bottom and click Edit Configuration.
Under the Options title, go to Accept remote API calls and turn it ON.
Click Update at the bottom.

I get an error message about a "required field". What does it mean?

Testuff recognizes that your Jira is asking for a mandatory field, for which it doesn't have a default parameter to pass. To add this field's parameters:

Go to your Jira New issue page (make sure it's the page where you enter the new issue fields).
Right click on it and select View source.
Save the file and send it to our support.
The field defaults will be soon added for you by us and you'll be notified.

Please contact us for any help integrating Testuff with your Jira.