Archive for the ‘Support’ category

(How) Are you being served?

January 19th, 2010

Last night I’ve spent just over two hours on the phone. I don’t normally talk much. Most conversations are kept to a minimum. This call was different though. I was talking to my cable Internet support staff. I have to confess, it’s a very odd, tricky, almost elusive problem, and they were very kind and [...]